Privacy Policy

Effective Date: August 14, 2025

Who We Are

Our website address is: https://www.tsitraining.com.

SMS Terms & Conditions

Program Description
Training Services International (“TSI”) uses text messaging (SMS) to communicate with clients, students, and prospects about training, certification, scheduling, and account updates. Messages will not contain unsolicited marketing unless you have separately consented.

Opt-In
By checking the SMS consent box on our forms, or otherwise providing your mobile phone number and confirming your agreement, you consent to receive SMS messages from TSI. Consent is not a condition of purchase.

Message Frequency & Rates
Message frequency will vary based on your interactions with TSI. Message and data rates may apply according to your mobile carrier’s plan. Please check your carrier plan for details.

Opt-Out
You can opt out at any time by replying STOP to any SMS you receive from us. After you send STOP, you will receive a final confirmation message, and you will no longer receive SMS from us unless you opt in again.

Help
For help, reply HELP to any SMS you receive from us or contact us at:

Privacy
Your mobile information will not be shared, sold, rented, or disclosed to third parties for their marketing or promotional purposes. See our full Privacy Policy below for more details.

Eligibility
You must be a U.S. resident, 18 years or older, with a mobile device capable of receiving SMS and a participating wireless carrier.

Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.

Privacy Policy

1. Information We Collect

1.1. Information You Provide Directly

  • Name, email address, phone number, and mailing address

  • Payment and billing information

  • Course registrations and certifications

  • SMS consent preferences

1.2. Information Collected Automatically

  • IP address and browser type

  • Pages you visit on our website

  • Date, time, and duration of visits

  • Device and operating system details

1.3. Information from Other Sources

  • Public databases

  • Partner organizations you have authorized to share your information

  • Training event sign-in forms

2. How We Use Your Information

We use your information to:

  • Provide training, consulting, and related services

  • Communicate with you about scheduling, updates, and certifications

  • Send you SMS or email notifications (only if you have opted in)

  • Process payments and issue receipts

  • Maintain legal and regulatory compliance

3. SMS Communications

By opting in to receive SMS from TSI, you agree to receive messages related to training, scheduling, certification, and customer support.

  • Message frequency varies

  • Message and data rates may apply

  • Reply STOP to unsubscribe, HELP for help

  • See our SMS Terms above for more details

4. How We Share Your Information

We do not sell your personal information.
We do not share, sell, rent, or disclose mobile opt-in data (including phone numbers and SMS consent) to third parties for their marketing or promotional purposes.

We may share your information only with:

  • Service providers who perform functions on our behalf (e.g., payment processors, SMS platforms)

  • Regulatory agencies when required by law

  • Training partners as necessary to deliver joint programs you have registered for

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

7. Website Comments

When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

8. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

9. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you don’t have to fill in your details again when leaving another comment. These cookies will last for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. When you log out, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.

10. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged in to that website.

11. Password Resets

If you request a password reset, your IP address will be included in the reset email.

12. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in moderation.

For registered users (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except username changes). Website administrators can also see and edit that information.

13. Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

14. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

15. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.