Contact Us
Email: contact@tsitraining.com
Phone: 1-866-666-8438
To cancel an order placed with TSI, you must contact customer support via email at contact@tsitraining.com or by phone at 1-866-666-8438. An administrative fee of $30 is charged for all credit card refunds or cancellations.
We will make every effort to accommodate order cancellations as long as the order has not yet shipped or the course cancellation request is made at least 5 working days before the training date. Customized course materials are non-refundable.
When contacting customer support to cancel an order, please provide your name, order number, and contact information.
Please note that if the item has shipped, the order cannot be canceled. In such cases, you can request a return for a refund, minus shipping costs and the administrative fee.
External Resources
EPA & OSHA Resources
- Ohio EPA Page
- EPA Region 5 Page
- USEPA Lead Renovator Home Page
- USEPA Applicability Determination Index (ADI)
- Current OSHA Asbestos Letters of Interpretation
- Occupational Safety & Health Administration
Refund Policy
To cancel an order you have placed with TSI, you must contact customer support by email (contact@tsitraining.com) or by phone (1-866-666-8438). All credit card refunds or cancellations are charged an administrative fee of $30.
Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped or course cancellation is made 5 working days before the training date. Customized course materials cannot be refunded.
When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.
Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs and administrative fee).