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Contact Information:
TSI - Training Services International
33150 Lakeland Blvd.
Eastlake, OH 44095
Phone: 440-942-1200
Fax: 440-975-0787
To cancel an order you have placed with TSI, you must contact customer support
by email (contact@tsitraining.com) or by phone (1-866-666-8438). All credit card refunds or cancellations are charged an administrative fee of $30.
Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped or course cancellation is made 5 working days before the training date.
When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.
Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs).
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